TERMS & CONDITIONS 2017-05-03T16:02:58+00:00

TERMS & CONDITIONS

TERMS & CONDITIONS OF USE

These Terms & Conditions apply to the use of this website.
By accessing and ordering from this website you agree to be bound by the terms set out below.

The website is owned, operated and managed by Sheinfeld Rodriguez LLC (also referred to as Sheinfeld Rodriguez, us, we, our) with registered details:
Sheinfeld Rodriguez LLC
Serial No. 86623799

Limited Liability Company Registered in USA No. 5004615

We advise you to read our Terms and Conditions prior to making any purchase.

CONTENT & AMENDMENTS

We take care and time to try and ensure our website is as accurate as possible, both in terms of prices displayed and description of products and services. All measurements displayed are approximate and any errors will be wholly unintentional. Orders will only be accepted should there be no material errors. We take no responsibility for colors of products not matching the color displayed on your monitor as this depends entirely on the color reproduction and capabilities of your screen.

We may make changes to the website at any time without notice or warning, including:

1. Changes to these terms and conditions
2. Changes to promotions, offers and discounts
3. Changes to content and product information
4. Temporary or permanent withdrawal of the website

PRICING

Prices displayed are in US Dollars and inclusive of TAX.

Where Sale prices are quoted, the normal price will have applied online for at least 28 consecutive days in the last six months.

Whilst we endeavor to ensure all prices are accurate at time of publication, we reserve the right to reject an order should there have been a material error in the price advertised at time of order.

PLACING YOUR ORDER

Once you have completed your online purchase, we will send an email confirmation containing details of your order. This confirmation does not act as acceptance of your order as this is subject to the following:

1. The product being in-stock and available for delivery
2. The information and pricing being accurate
3. Fraud and identity checks being passed (for which we use 3rd party services)
4. Payment being authorized

Subject to the above, we will dispatch your order and send an email confirmation to let you know it’s on its way. It is at this point that a contract will exist under these terms and conditions.

INTELLECTUAL PROPERTY

All website content, copyright, trademark and other intellectual property rights available when using this website shall remain the property of Sheinfeld Rodriguez, LLC. Permission is given to all purchasers to electronically copy and print sections of this site for personal non-commercial use only and for the sole purpose of using this website.

Any other use, without the written permission of Sheinfeld Rodriguez, LLC, is strictly prohibited.

PRIVACY POLICY

We have created this privacy statement in order to demonstrate our firm commitment to, and respect for, your privacy. The following discloses our information gathering and dissemination practices for this web site.

The purpose of this statement is to tell you what Personal Information we collect about you during your visit to this Website and what we do with that information. Your visit to www.sheinfeldrodriguez.com (Website) and the sale of our goods to you via www.sheinfeldrodriguez.com are subject to this Privacy Policy and our Access to your personal information.

If you wish to access the Personal Information that you have submitted via the website please email us at info@sheinfeldrodriguez.com

USE OF COOKIES

We use cookies to administer our Website. We will not use cookies in combination with your Personal Information without your prior consent. A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer’s hard disk so that the website can remember who you are. A cookie will typically contain the name of the domain from which the cookie has come, the “lifetime” of the cookie, and a value. If you have previously registered on the Website cookies will enable the Website to recognize you. Cookies can help a website to arrange content to match your preferred interests more quickly and are used by most major websites.

Two types of cookies are used on this Website: session cookies and persistent cookies.

Session cookies are temporary cookies that remain in the cookie file of your browser until you leave the Website. We use session cookies:

1. To track the number of visits to the Website;
2. To compile anonymous statistics that allow us to understand how users use our Website such as details of the pages visited per session on the Website and the number of return visits to the Website;
3. To enable basic personalization of the Website;
4. To keep track of your current shopping session so that you may retrieve your shopping basket at any time;
5. Within the user ID sign in session for security; and,
6. To remember if a user has signed out

Persistent cookies remain in the cookie file of your browser for much longer than session cookies. We use one persistent cookie which is stored to enable the Website to determine whether you have been here and signed in previously. This helps to authenticate you as a registered user, giving you access to your user profile and certain otherwise inaccessible areas of the Website.

You have the ability to accept or decline cookies by modifying the settings in your internet browser. However, you may not be able to use all the interactive features of the Website if cookies are disabled.

COLLECTION OF INFORMATION

We do not store credit card details nor do we share customer financial details with any 3rd parties.

We do not collect Personal Information about you, except when you provide it to us. When you submit your Personal Information on www.sheinfeldrodriguez.com, you will be asked to consent to the processing and transfers of your Personal Information as set forth in this Privacy Policy. If you would prefer that we don’t collect any Personal Information from you, please do not provide us with any such information.

Except as otherwise disclosed in this Privacy Policy, we will use the Personal Information you provide us through www.sheinfeldrodriguez.com only for the purposes of processing your orders and responding to any comments or questions you have.

We may use the information you provide in aggregate (non-personally identifiable) form for internal business purposes, such as generating statistics and developing marketing plans. We may collect, store or accumulate certain non-personally identifiable information concerning your use of www.sheinfeldrodriguez.com, such as information regarding which of our pages are most popular and general website administration.

We may share or transfer Personal Information and non-personally identifiable information with or to our affiliates, licensees and partners to:

1. Enhance this Website;
2. Assist in the development and design of similar sites run by our affiliates, licensees and partners; and
3. Enable them to undertake marketing activities on our behalf.

We always demand that our affiliates, licensees and partners adhere to the same procedures that we follow ourselves with respect to your Personal Information, including this Privacy Policy. We will not sell or rent your Personal Information to third parties without your consent, except as disclosed in this Privacy Policy.

We may also use your information to tell you about our products, promotions and special offers that may be of interest to you, by email, mail or by telephone. In particular, we may look at what you have previously ordered in an attempt to tell you about promotions that will be of particular interest to you. All customers are given the opportunity to opt-out of receiving such further information that they give. However, this decision may be reversed at any time by contacting us by email at info@sheinfeldrodriguez.com

We may disclose any information, including Personal Information, we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process or governmental request.

Sensitive information is not sought through this website. Sensitive information includes data relating to: race or ethnic origin; political opinions; religious or other similar beliefs; physical or mental health. If you do provide sensitive information, by providing that information you explicitly consent to us using it for the purposes for which it has been provided.

We will take reasonable steps to create an accurate record of any Personal Information you have submitted through the Website. However, we do not assume responsibility for confirming the ongoing accuracy of your Personal Information. If you advise us that your Personal Information is no longer accurate, we will, so far as practicable, make corrections.

You can also request that your Personal Information is deleted from our systems at any time by emailing us at info@sheinfeldrodriguez.com

THIRD PARTIES

We do not store credit card details nor do we share customer financial details with any 3rd parties.

We may retain other companies and individuals to perform functions on our behalf in relation to the purposes set forth in this Privacy Policy. Examples include credit/debit card validation and authorization agencies, data analysis firms, customer support specialists, web-hosting companies, and fulfilment companies (e.g., companies that coordinate mailings). Such third parties may be provided with access to your Personal Information if needed to perform their functions, but may not use such information for any other purpose. We always demand that third parties adhere to the same procedures that we follow ourselves with respect to your Personal Information, including this Privacy Policy.

SECURITY

We implement various security measures to protect the security of your Personal Information, both on line and off line. If you have any questions about security at our Website, you can send an email to info@sheinfeldrodriguez.com

LINKS

This Website may contain links to or from other websites. Please be aware that we are not responsible for the privacy practices of other websites. This Privacy Policy applies only to the information we collect on this Website. We encourage you to read the privacy policies of other websites you link to from our Website or otherwise visit.

RETURN POLICY

We hope that you are pleased with your item, but, if you are not, your purchases may be returned within 7 days of delivery.

Please contact us, by emailing info@sheinfeldrodriguez.com quoting your name, address, details of the product, the reason for return and whether you require a refund or replacement of the faulty or incorrect item(s).

Returns must be posted back to Sheinfeld Rodriguez, LLC, 75-5660 Kopiko St., Ste. C7 #285, Kailua Kona, HI 97640 in their original packaging and be in an unworn condition. We will not exchange or refund items that have been worn, do not have their original packaging or show obvious signs of wear or abuse. In these instances, returned items shall be returned to the buyer.

Returns are deemed the responsibility of the Purchaser responsibility until we take receipt. For your own protection, we recommend that you return the item(s) via Special Delivery and insure them at an appropriate value. We cannot be held responsible for returns that are lost in transit. The cost of posting the return is your responsibility. Original postage costs, taken at the time of order generation, will not be refunded unless the item you received was sent in error or we deem it to be faulty (Respecting our stipulated time frame for returns of 7 days post order delivery).

In the interests of fraud prevention, your refund will be issued by the same method that you paid within 10 working days after the receipt of the returned item(s).

Purely for hygiene and safety reasons, we are not able to accept returns on Earrings for pierced ears unless they are faulty.

Order Processing:

Normal order processing takes 1-3 business days (Monday – Friday).

All shipping fees are in USD. Once the order has been processed it will be shipped.

Shipping Delivery

The following shipping methods are available:

Priority Mail (3 – 5 business days), Priority Mail Express (2 Business days), neither method includes weekends, and there is no weekend delivery for any shipping method. Some items cannot be shipped using Second Day or Next Day due to size, weight, and/or delivery address. These items will only have Priority Mail available. Currently we do not ship to international addresses. Please note that orders may arrive in multiple packages.

Priority Mail:

After the order is processed, delivery within the 48 contiguous states and Hawaii should normally arrive in 3 – 5 business days from that date, depending on delivery location. Orders shipped to Alaska will take an additional 2-5 days for delivery (5-10 days total).

Priority Mail Express:

Second Day is only available to our customers who ship orders within the 48 contiguous United States and Hawaii. Second Day delivery orders will be processed on the same day if they are placed by 10:00am Hawaii Standard Time (HST) on a business day (Monday-Friday), and should arrive in 2 business days. Orders placed after 10:00 am (HST) will be processed on the following business day, and therefore should arrive in 3 business days. All orders must have a valid street address. Not all items are eligible for expedited delivery. This method is not available for Alaska.

Shipping Rates:

Priority Mail (3-5 Business Days) = FREE

Priority Mail Express: $36

Oversized Shipping charge:

For some items shipping within the U.S., an incremental shipping charge may be incurred due to an item’s size, quantity, and weight. The incremental charge is charged for total quantity ordered. Note: The incremental charge, if applicable, is displayed on product detail pages and throughout checkout.